Rite Aid in Eufaula, AL Open now

Reviews about Rite Aid

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  April 15, 2019, by Phyllis Brewer
  I recently purchased something that wasn't the correct item. I couldn't find the receipt so I called the store and spoke to the store manager. I explained the situation and asked their policy and was told no problem bring it back with ID and if the item had been on sale in the past few days that would be the amount I'd be refunded on a gift card. I went in the next morning and the cashier was borderline rude from the beginning and when she processed the refund she was so busy talking with her friend in line behind me When she was done she informed me that because I had no receipt the store policy was I would only be refunded half the price I paid when I explained to her that I had spoken with the store manager the night before and that was not what he had said. Her response was I can only say that its half or none. She acted put out and bored. When I inquired about if the item had been on sale recently she said no and asked me how much I had paid for the item she literally shrugged her shoulders and began to once again talk to her friend behind me. I went ahead and took half the price and went and got a few items and returned to her line her friend was shopping and I placed my items on the counter and she inquired about a Rite Aid card I said I used to but didn't have it with me she literally sighed as though it was a burden for her to put in my phone number. Her friend returned to the line behind me and she was once again all about what she was doing and had done I realized that I had forgotten something so I asked my friend who was with me if she'd get it and check out while I was in the van. Her friend was next to check out and then my friend seventeen minutes later my friend came out to the van she had purchased three sodas and three candy bars and stood in line behind the cashiers friend waiting for them to completely finish their long reunion. I can assure you that if this Rite Aid was the only pharmacy and store here in Eufaula Alabama I would drive forty minutes away before returning to that store Definitely left bad taste in my mouth